You're covered
Warranty Information
At OnAir, we take pride in crafting air suspension systems that deliver unmatched performance and durability. That’s why we back our products with a 2-year or 50,000 km / 31,000 miles limited warranty on the original installation. Here’s what you need to know:
What’s Covered:
Warranty Exceptions:
The warranty does not cover damage caused by:
- Misuse: Running the car through water, off-road driving, or natural disasters.
- Accidents: Damage resulting from collisions or external impacts.
- Improper Installation: Installations not meeting OnAir standards.
- Excessive Adjustments: Continuous height adjustments leading to overheating.
- Prolonged Use in "Low" or "High" Settings: Excessive wear from extended use in these modes.
Important Notes:
- Low Setting: Recommended only for smooth road surfaces. Prolonged use may affect ride quality and increase wear on components.
- OnAir Setting: The most comfortable and balanced height, ideal for regular use.
- High Setting: Designed for short-term use to clear obstacles. Prolonged use can cause additional wear on the airbag, which is not covered under warranty.
Maximizing Your Suspension’s Lifespan:
- Follow the recommended height settings for optimal performance.
- Avoid prolonged use in “Low” or “High” settings to prevent unnecessary wear.
- Ensure proper installation of your Tesla air suspension kit by a certified professional or follow our detailed DIY guide.
By following these guidelines, you can enjoy the full benefits of OnAir E3 while maximizing its lifespan and performance. If you have any questions about your warranty, don’t hesitate to contact us using our live chat—we’re here to help
Our warranty ensures that every Model 3 Air Suspension and Model Y Suspension you purchase is protected
Comfort without compromise
Built for the track, designed for the family
The OnAir E3 is the most comfortable air suspension for your Tesla model 3 & Y